Privacy Policy

Contact Details:

Name: Anna Thomas
Address: The Studio, Tunlands House, Stockbridge, Hampshire, UK
Tel No: (+44) 07957 519923
E-mail: anna@creativeinteriors-online.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Name and e-mail address when you complete the Contact form on our website www.creativeinteriors-online.co.uk
  • Name, e-mail address and telephone number when you contact us by e-mail or telephone
  • Name, address, telephone number and e-mail address when you agree to let us visit you.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons: -
To arrange contact to discuss your requirements for our service
For us to visit you at the property where we would provide the service.
We use the information that you have given us in order to:Provide you with a proposal and if acceptable to enter into a contract with you to provide our services.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting Anna Thomas anna@creativeinteriors-online.co.uk
  2. We have a contractual obligation.

How we store your personal information

Your information is securely stored at The Studio, Tunlands House, Stockbridge, Hampshire, UK

We keep your personal information for as long as it is necessary to provide you with the details of our services and for no longer than two years should you not enter into a contract for us to provide those services.

If we enter into a contract with you to provide our services we will keep you data for the duration of the contract and for up to five years following completion of the contract or for the duration of any guarantee for products we have sourced as part of the service.

We will then dispose your information by deleting your personal information from our electronic systems and destroying any physical copies of your personal information.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to withdraw consent - You have the right to withdraw your consent to us holding your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by e-mail anna@creativeinteriors-online.co.uk

or telephone 07957 519923 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at anna@creativeinteriors-online.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk